Dear All,
We are a Dell shop. We switched to the new Dell models when they came out. Unfortunately we see issues with these models. Users are reporting that the screen suddenly turns black when they are working, but the mouse can still be moved. Another issue is that program suddenly freeze during the work.
We have Windows 7 Enterprise 64bit. The setup is a 24" Dell monitor with a Dell Docking station. Some have even two Dell monitors. We only see this problem with the new E7270 and E7470. Our laptops are encrypted with BitLocker
What we did:
- updated all drivers and bios using dell command update
- disconnected the USB cable from the monitor to the Dell docking station
- In the event viewer I see a MSIINstaller issue. Configuration Manager Client "Setup was unable to register the CCM.Service.Hostingconfiguration.endpoint.
We image our...