Hello team. I hope you all doing OK.
I have a question regarding an EMC VNX 5300. If someone could kindly take a look... would be much appreciated.
We've got an issue with one SPS (A). It got faulty. However, when replacing it with a new unit....then we get in the GUI a double SPS(A+B) failure! , BUT if we take out the new replacement unit and insert again the initial faulty SPS (A), GUI shows now the same result than initial = only one unit faulty (unit A).
I've been reading cummunity chats to try to solve the problem. Some say that there is a 'sense' cable that recognize the SPS's? and this could be the cause. They recommend to disconnect sense cable at first, then plug SPS and after that plug cable.
Other chat (emc community) says what follows (I copy/paste):
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