We have a fleet of Dell E6420's and E6430's. We recently have been moved to the Franklin Verizon X720 PCIE Express Card. When the aircards are inserted into the laptops and the laptop is bumped, the aircard ejects and breaks connection. This happens on more the one laptop in both series of laptop.
Has anyone else had this issue with this type of aircard from Verizon with these laptops and if so how did you correct the issue of the aircards ejecting ?
Some of our users have used rubberbands wrapped around the aircard to the handle of the laptop to keep the aircard from ejecting.
Does anyone know if there is an aircard that is known to work with the E6420 and 30's that don't stick out 8 inches when plugged in. We are USB restricted due to these laptops being in vehicles on a dock.
I tried calling Dell and was told it was Verizons problem not theirs.
Thanks for any assistance.